Following the recent blackout experienced by consumers of electricity in Lagos, the EKEDC has given reasons declaring that it is not at fault.
Eko Electricity Distribution plc (EKEDC) has given reason for the current power rationing and intermittent outage being experienced in areas under its coverage in the past few weeks saying it wasn’t it’s fault.
A statement from the corporate communications department of the company said the power supply instability was due to inadequate bulk electricity load allocation to the company from the national grid due to drop in the national generation level as a result of incessant acts of vandalism on gas pipelines and transmission towers.
According to the statement, the situation was not limited to EKEDC coverage areas alone, since the problem had to do with low generation level, and all parts of the country were affected.
The situation, the statement noted, had led to acute power rationing in all areas within the company's operational territory. Areas worst hit by the resultant power rationing include Surulere, Lekki, Ajah, Ibeju, Mushin, Apapa, Yaba, and their environs.
EKEDC however appealed to all its customers to bear with the situation and assured that the company was doing all within its powers to ensure a fair and equitable distribution of available power to all customers, pending the time when there would be a significant improvement in the national power generation level.
The company said it’s customer help lines would be available on a 24-hour basis to receive complaints from customers and attend to same with despatch in addition to all the customer care centres operating from 8am to 5pm.
Customers having localised faults that are outside the general power rationing were advised to contact the customer care unit of the Business District covering their areas or the central Customer Care Centre at the Marina headquarters of the company.