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Import Photos from iPhone to PC Something Went Wrong

Posted by Thandiubani on Wed 29th May, 2024 -

Why does the issue happen and how can you get out of it? This quick guide will answer you.

You may intend to transfer photos from iPhone to PC for backup or professional edition but find iPhone not importing photos. Why does the issue happen and how can you get out of it? This quick guide will answer you. Besides, this guide also offers a powerful iOS transfer software to help you transfer iPhone photos to PC easily and quickly.

Why is iPhone not Importing Photos to PC?

There are kinds of reasons that lead to photos not importing from iPhone to PC, the followings are some common causes:
  • Unstable USB connection between iPhone and PC.
  • Photos are stored in iCloud but not on iPhone.
  • Large amount of photos to be transferred.
  • Operating systems configuration error.
Have a quick overview of these causes helps you quick troubleshoot the issue. Now, let’s see how to fix the issue.

Quick Way to Transfer Photos from iPhone to PC via FoneTool

There are many ways to import photos from iPhone to PC, and one of the most effective ways is to rely on a professional iPhone transfer software - FoneTool. It helps you import not only photos, but also videos, songs, and contacts from iPhone to PC, and vice versa. 

Key Features and Advantages of FoneTool

Clear and easy-to-use interface. FoneTool has got a simple UI design. In addition, with just a few clicks, you can complete the transfer task.
Choose wanted photos to import. You are able to preview all photos on your iPhone and choose the wanted and unlimited photos to PC.
Fast transfer speed. You can transfer 100 photos from iPhone to computer in 2 seconds with the help of FoneTool.
No data loss. It will not delete any data from your iPhone. In addition, photos stored in camera rolls or other albums will be transferred in original quality without any damage.
Wide compatibility. FoneTool is well compatible with iPhone types from iPhone 4 to the latest iPhone, as well as different versions of iPad and iPod. It also supports different versions of iOS. 
Now, follow the steps below to know how to transfer photos from iPhone to PC without iTunes or iCloud but using FoneTool.

How to Import Photos from iPhone to PC

Step 1. Download FoneTool from its official website and connect your iPhone to PC with USB.
Step 2. Install and launch FoneTool > Go to Phone Transfer > Click Start Transfer in the iPhone to PC box.
Step 3. Check Photos > You can browse all iPhone photos here, choose photos you want to import to PC > Click OK to continue.
Step 4. You can choose a storage path to save your photos from Transfer Settings > Finally, click Start Transfer to start to import photos.

Effective Fixes to iPhone not Importing Photos to PC

All possible and effective solutions are listed here, you can try them one after another until your issue gets fixed. 

Fix 1. Check iPhone photo settings

You can firstly check iPhone photo transfer settings to check whether you can get out of the issue. You can go to iPhone Settings > Scroll down to select Photos > Under the TRANSFER TO MAC OR PC section, choose Keep Originals.

Fix 2. Import a smaller number of photos at one time

Chances are that you choose too many photos to transfer at a time, which makes your computer get stuck. In this case, instead of importing all iPhone images to PC at once, select a smaller number of the photos to be imported each time. 

Fix 3. Restart iPhone and PC

It is suggested to restart both your iPhone and PC if your issue still unsolved. Restarting the iPhone and PC might help with solving minor issues on the devices, which is especially useful if the Windows Photos app gets stuck importing photos from iPhone to PC.

Fix 4. Keep iPhone unlocked

During the import procedure, make sure your iPhone is unlocked. This procedure is also applicable to other versions of Windows computers. Locked mode and Sleep mode will cause disruptions or difficulties since Apple devices are unable to perform data transfer tasks in these states. To ensure that your iPhone is always unlocked, you must touch on its screen.


Encountering the "Something Went Wrong" message when importing photos from your iPhone to your PC can be frustrating, but with the right approach, it can be resolved efficiently. If you do not want to waste time troubleshooting the issue, you can feel free to import photos from iPhone to PC using FoneTool. 

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